Terms and Conditions
These terms apply to use of fredschristmastrees.com and purchases from Fred’s Christmas Trees. Read them together with the policies linked below before ordering.
Updated October 27, 2026
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sales@fredschristmastrees.com
Seller and contact information
The store trades as Fred’s Christmas Trees. Business contact address: Fred’s Christmas Trees, 875 Grove St, Montclair, NJ 07043, United States. Email: sales@fredschristmastrees.com. These details identify the store for product, order, and website enquiries.
You must be legally able to enter the purchase or have the authorization of a person who is. Provide accurate contact, billing, and delivery details, and use only a payment method you are authorized to use.
Product information and suitability
Read the description for the exact product and selected variation. Height, width, color, foliage, lighting, included parts, and indoor or outdoor suitability can vary. Room photographs can include decorations or accessories sold separately, and screen settings can affect displayed colors.
Check electrical voltage, plug type, power supplies, controllers, and connection limits before buying. A product’s presence in the store does not mean it is suitable for every electrical supply or display location. Contact us before ordering if a necessary detail is unclear.
If we discover a material listing error affecting your order, we will explain the issue and the options rather than substitute a different item without your agreement. We do not use an error clause to remove rights that applicable law gives you.
Prices, taxes, and payment
Prices are in U.S. dollars. Checkout presents the selected products, applicable tax, and any expressly selected additional service before submission. Standard outbound shipping is free to all 50 U.S. states. The Payment Policy describes payment availability and processing.
Placing an item in the cart does not reserve stock. A payment authorization, automated acknowledgement, and final order fulfillment are different steps. We may contact you if an item is unavailable, a payment cannot be completed, or order details require clarification. If we cancel paid items, we refund the amount paid for those items and associated refundable tax.
Shipping and delivery
The Shipping Policy explains the free-shipping area, cutoff, handling time, transit estimates, tracking, and delay procedures. Estimated total delivery is 4–10 business days for the contiguous states and 8–18 business days for Alaska and Hawaii, unless a different product-specific estimate is clearly stated before purchase.
We will provide the applicable delay notice and cancellation option if we cannot ship within the required time. A carrier scan or an automated message does not remove our responsibility to review a reported delivery problem.
Order changes, cancellation, and returns
Email promptly to request a change or cancellation. We can stop an order only if it has not progressed beyond the point where it can be stopped. Our cancellation page explains the process.
Under the Refund and Returns Policy, request an eligible return within 30 calendar days of delivery and dispatch it within 14 days of authorization. You pay change-of-mind return postage; there is no restocking fee. We cover necessary return shipping for a confirmed damaged, defective, or incorrectly supplied item. Free standard outbound shipping is not deducted from an eligible refund.
Care, warranties, and consumer rights
Follow the supplied instructions and use compatible parts. Do not use indoor-only items outdoors, exceed electrical connection limits, or modify a product contrary to its instructions. The Warranty Policy explains how to obtain any product-specific written warranty and request support.
No statement here excludes a statutory right, an implied warranty, or a remedy that applicable law does not allow us to exclude. We do not impose a blanket waiver of responsibility for faulty goods, fraud, or other liability that cannot lawfully be limited.
Reviews and website content
You may share an honest account of your own experience. Our Reviews page explains publication and moderation. We do not require a positive review or restrict your right to make a truthful complaint.
You retain ownership of the review content you submit. You give Fred’s a non-exclusive permission to display it with the product and administer it as described in the review policy. Do not submit confidential information, unlawful content, or material you have no right to use.
Use the website lawfully. Do not attempt unauthorized access, interfere with checkout, distribute malicious code, or misuse other people’s information. Third-party product names and trademarks belong to their respective owners. The store’s policies do not imply endorsement by, or an authorized-dealer relationship with, every brand shown.
Privacy, disputes, and changes
The Privacy Policy and Cookie Policy explain relevant data practices. Contact sales@fredschristmastrees.com first with your order number and concern so we can try to resolve a dispute.
Applicable U.S. federal law and New Jersey law govern these terms to the extent permitted by applicable law. Mandatory protections available in your home state remain unaffected. These terms do not require you to waive a non-waivable court, consumer-protection, or complaint right.
Changes apply prospectively from the stated update date and do not retrospectively replace the terms applicable to an accepted order. If a provision cannot lawfully be enforced, the remaining provisions continue to apply to the extent permitted by law.
Contact Fred’s
875 Grove St
Montclair, NJ 07043
United States
Opening hours
Monday–Sunday, 8:30 AM–9:00 PM