Shipping Policy
Free standard shipping to all 50 U.S. states, including Alaska and Hawaii. No minimum purchase and no shipping coupon required.
Updated October 27, 2026
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sales@fredschristmastrees.com
Free shipping and delivery coverage
Standard outbound shipping is free for every order delivered to an address in the 50 United States. This includes Alaska and Hawaii. We do not add a standard shipping, handling, or oversized-item delivery fee at checkout. Applicable sales tax is separate and appears before you place your order.
We currently offer delivery within the United States. U.S. territories and international destinations are outside this shipping offer. Use a complete street address that can receive the package. Contact us before ordering to a PO box, military address, or a location with special access requirements so we can confirm that the selected product can be delivered.
Handling and delivery estimates
Our order cutoff is 2:00 p.m. Eastern Time, Monday through Friday. Orders received after the cutoff, on weekends, or on U.S. federal holidays begin processing on the next business day. A business day means Monday through Friday, excluding those holidays.
| Destination | Handling before dispatch | Transit after dispatch | Estimated total |
|---|---|---|---|
| Contiguous United States | 1–3 business days | 3–7 business days | 4–10 business days |
| Alaska and Hawaii | 1–3 business days | 7–15 business days | 8–18 business days |
These are estimated service windows, rather than a guaranteed arrival date. A clearly stated product-specific estimate shown before purchase takes priority for that item. Holiday volume, weather, carrier interruptions, and address issues can affect delivery. Please order with enough time before Christmas or your event; we do not promise arrival by a particular holiday unless we expressly confirm a guarantee for your order.
Dispatch, tracking, and separate packages
We send order communications to the email address entered at checkout. When your order is dispatched and tracking is available, the shipping email provides the carrier and tracking details. Tracking may take time to show the carrier’s first scan.
A tree or a mixed order may arrive in more than one box, and items may be dispatched separately. Check the shipment information before reporting a missing part of a delivery. The business contact address below is not a promise that every item is dispatched from that location. If dispatch origin is important to your purchase, ask us about the specific product before ordering.
Address changes and delivery instructions
Check your street address, apartment or unit number, ZIP code, and email before completing checkout. To request a correction, email sales@fredschristmastrees.com immediately with your order number and the corrected details. We will check whether a change is still possible. A change cannot be guaranteed once fulfillment or carrier handling has begun.
If an address issue prevents delivery, contact us so we can investigate and explain the available options. We will explain any proposed charge and obtain your agreement before arranging an additional service outside free standard delivery.
Delayed, missing, or damaged deliveries
If we cannot dispatch within the applicable stated shipping time, we will contact you with the revised estimate and the option to accept the delay or cancel the unshipped items for a full refund. If no shipping time was specified, the applicable federal order-shipping rules still apply, including the required delay notice and cancellation rights.
If tracking shows delivery but you cannot find the package, check safe places, household members, and any building reception area, then contact us. For damage or an incorrect item, keep the product and packaging and send your order number and a description of the issue. Photos of the item, carton, and shipping label can help, when available. We will review the problem and arrange the appropriate next step under our Refund and Returns Policy.
Shipping questions
Email sales@fredschristmastrees.com with your order number or the product you are considering. Our business contact address is Fred’s Christmas Trees, 875 Grove St, Montclair, NJ 07043, United States. Read Cancel Your Order if you need to stop an order before dispatch.
Contact Fred’s
875 Grove St
Montclair, NJ 07043
United States
Opening hours
Monday–Sunday, 8:30 AM–9:00 PM